Privacy Policy

Concerned with how your ‘Personally Identifiable Information’ (PII) is being used online? Read on.
PII is information that can be used on its own or with other information to identify, contact, or locate a single person [you],
or to identify an individual in context. It is the way of the modern world but please read our privacy policy carefully
to get a clear understanding of how we collect, use, protect or otherwise
handle your PII when you visit our website.

What personal information do we collect from the people that visit our website – or our blog?

Well, when requesting information or registering on our site for something like our newsletter or booking a dog into our kennels, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help us deliver you a great experience.

When do we collect that information?

We collect information from you when you book any of our services online, enter a competition, respond to a survey, fill out a form or enter information on forms on our site.

How do we use your information?

We may use the information we collect from you when you register, sign up, book a service, respond to a survey or marketing communication, hang out on the site, or use certain other site features in the following ways:

  • To improve our website in order to be even better for you.
  • To allow us to be amazing at responding to your requests.
  • To run a contest, promotion, survey or other site feature.
  • To send emails about what we do.
  • To follow up with you after correspondence (email or phone inquiries)

How do we protect your information?

Your personal information is contained behind secured networks and is only accessible by a very limited number of people who have special access rights to our systems, and are required to keep the information confidential. It’s in their contract. In addition, any sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.